FREE SHIPPING ON ALL US ORDERS – INTERNATIONAL SHIPPING RATES APPLY
Shipping Policy
Free Shipping on All Domestic Orders
For all international customers, orders below $X, have a $X flat rate shipping fee. Orders above $300, have a $X flat rate shipping fee.
Please note, we are not responsible for tax and duty fees. The customer will be responsible for paying these fees upon delivery.
Free pickup from any of our in store locations. Please Schedule a pickup date and time
Please allow for up to X business day for your order to be processed. You will receive an email notification associated with your order with tracking information once your order has shipped. Most domestic orders are delivered within 3-5 business days.
Returns
Returns will be accepted but shipping must be covered by the customer and each rug will have a 5% restocking fee. If you have purchased a rug that you are truly unsatisfied with, please contact us directly so we can discuss any potential options. Aladdin Rugs strives to insure you are happy with your purchase.
Exchanges can be discussed, please give us a call.
Refund
Returns will be accepted within 14 days but shipping must be covered by the customer. If you have purchased a rug that you are truly unsatisfied with, please contact us directly so we can discuss any potential options. Aladdin Rugs strives to insure you are happy with your purchase. Exchanges can be discussed, please give us a call.